# AI tools that run your online retail, on every channel

URL: https://ecomchannels.com/
Updated: 2026-10-30

> AI listing optimisation, graphics, auto shipping, order management, reconciliation and social media for retailers on Amazon, eBay, Kogan and Bunnings.

eComChannels is a multichannel commerce platform for online retailers: AI listing optimisation, AI graphics, AI auto shipping, order management, finance reconciliation and social media outreach, all in one system for every marketplace and store.

Free for 30 days. Our team sets you up and walks you through the platform.

- [Image: Amazon Australia] 
- [Image: TikTok Shop] 
- [Image: Temu (Local Seller)] 
- [Image: Woolworths Everyday Market] 
- [Image: BIG W Market] 
- [Image: Bunnings Marketplace] 
- [Image: Kmart Marketplace] 
- [Image: Decathlon Australia Marketplace] 
- [Image: eBay Australia] 
- [Image: JB Hi-Fi Marketplace] [Image: eComChannels] One system
19 marketplaces4 couriers10 social platforms

Backed by independent research

## What better listings, images, delivery and AI do to your numbers
Published studies from marketplaces, Australia Post and global research firms. Not our marketing claims: every figure links to its source.
693%Traffic from generative AI tools to US retail sites rose 693% year on year in the 2025 holiday season.
[Adobe, AI traffic surges across industries, retail sees biggest gains, 2026](https://business.adobe.com/blog/ai-driven-traffic-surges-across-industries)2.1xeBay Australia says listing titles of 60 to 80 characters are 2.1 times more likely to sell.
[eBay Australia Seller Centre, Listing an Item, 2026](https://www.ebay.com.au/sellercentre/private-selling/listing-an-item)24%Amazon product detail pages that added their first shoppable video saw an average 24% increase in sales compared with those without videos.
[Amazon, Let Amazon product videos show customers what images can't, 2025](https://sell.amazon.com/blog/amazon-product-video)17.5xSellers active on two or more marketplaces averaged 17.5 times the GMV of sellers on a single marketplace ($10.07m vs $575,093).
[Mirakl, The marketplace revolution: Key insights from our 2026 Seller Report, 2026](https://www.mirakl.com/blogs/brands-sellers/the-marketplace-revolution-key-insights-from-our-2026-seller-report/)4-8%Correcting inaccurate inventory records increased sales by about 4% to 8% across seven large retailers.
[ECR Retail Loss / Cardiff University, Measuring the sales impact of improving inventory records, 2019](https://orca.cardiff.ac.uk/id/eprint/142664/)3-10%THE ICONIC reports a 3-10% decrease in conversion for every additional day added to the delivery time shown at checkout.
[Australia Post, eCommerce Report 2026, 2026](https://auspost.com.au/content/dam/auspost_corp/media/documents/ecommerce-reports/annual-ecommerce-reports/ecommerce-report-2026.pdf)
Products

## Seven AI products, one platform
→
### [AI listing optimisation](https://ecomchannels.com/products/ai-listing-optimisation/)
AI already trained on each marketplace’s listing rules writes titles, bullet points, descriptions and attributes, and your team approves them before they go live.

### [AI graphics](https://ecomchannels.com/products/ai-graphics/)
AI already trained on every marketplace’s image rules produces product images, infographics and lifestyle shots, with one approval per image set.
[Image: Australia Post] [Image: StarTrack] [Image: CouriersPlease] [Image: Allied Express] 
### [AI auto shipping](https://ecomchannels.com/products/ai-shipping/)
Book Australia Post, StarTrack, CouriersPlease and Allied Express from one screen, with labels, manifests and tracking sent back automatically.
[Image: Amazon Australia] [Image: TikTok Shop] [Image: Temu (Local Seller)] [Image: Woolworths Everyday Market] [Image: BIG W Market] [Image: MyDeal] [Image: Bunnings Marketplace] [Image: Kmart Marketplace] 
### [Order management (OMS)](https://ecomchannels.com/products/order-management/)
One queue for every order and one stock figure for every SKU, across all your marketplaces and stores.
matched · short-paid · unmatched
### [Finance auto reconciliation](https://ecomchannels.com/products/finance-reconciliation/)
Match every marketplace remittance and settlement to the orders it pays for, with fee rules, exceptions and finance reports.
[Image: Facebook] [Image: Instagram] [Image: TikTok] [Image: YouTube] [Image: LinkedIn] [Image: Pinterest] [Image: X] [Image: Threads] 
### [AI social media outreach](https://ecomchannels.com/products/ai-social-media-marketing/)
AI plans and writes posts for Facebook, Instagram, TikTok, YouTube, LinkedIn, Pinterest, X, Threads and RedNote, then publishes after approval.

### [Branded storefronts](https://ecomchannels.com/products/storefronts/)
Your own fast, search-friendly web store, with products, prices and stock fed by the OMS.

From exposure to profit

## How eComChannels improves every step of the sale
Each stage, the strongest independent figure we found, and the products that act on it.
1
### Exposure & visibility
40%Optimising content for generative engines boosted source visibility in AI-generated answers by up to 40% in controlled tests.
[Aggarwal et al. (Princeton), GEO: Generative Engine Optimization, KDD 2024, 2024](https://arxiv.org/abs/2311.09735)[AI listings](https://ecomchannels.com/products/ai-listing-optimisation/)[GEO-ready storefronts](https://ecomchannels.com/products/storefronts/)[AI social](https://ecomchannels.com/products/ai-social-media-marketing/)2
### Traffic & clicks
76%76% of shoppers say high-quality product images are extremely or very important to their decision to click on a product page from search results.
[Salsify, 2024 Consumer Research Report, 2024](https://www.salsify.com/hubfs/2024/Content/Salsify%20Consumer%20Research%20Report%202024.pdf)[AI graphics](https://ecomchannels.com/products/ai-graphics/)[AI social](https://ecomchannels.com/products/ai-social-media-marketing/)3
### Conversion
54%54% of shoppers dropped purchases because of conflicting product information.
[Salsify, 2025 Consumer Research Report (press release), 2025](https://www.salsify.com/press-release-salsify-2025-consumer-research-report)[AI listings](https://ecomchannels.com/products/ai-listing-optimisation/)[AI shipping](https://ecomchannels.com/products/ai-shipping/)4
### Sales growth
2.3xRetailers deploying AI and machine learning achieved sales growth 2.3 times higher and profit growth 2.5 times higher than competitors.
[IHL Group, Retail Inventory Crisis Persists Despite $172 Billion in Improvements, 2025](https://www.ihlservices.com/news/analyst-corner/2025/09/retail-inventory-crisis-persists-despite-172-billion-in-improvements/)[Multichannel OMS](https://ecomchannels.com/products/order-management/)[AI graphics](https://ecomchannels.com/products/ai-graphics/)5
### Lower overhead
12 million+Independent sellers created more than 12 million sales-ready listings using Amazon's generative AI in 2025.
[About Amazon, A record number of independent sellers in Amazon's store surpassed $1 million in sales in 2025, 2026](https://www.aboutamazon.com/news/small-business/amazon-2025-small-business-empowerment-report)[Auto reconciliation](https://ecomchannels.com/products/finance-reconciliation/)[Auto shipping](https://ecomchannels.com/products/ai-shipping/)[Bulk AI listings](https://ecomchannels.com/products/ai-listing-optimisation/)
AI-native platform

## A team of AI agents working every channel, around the clock
Each eComChannels product runs an AI agent trained for its job. Your team sets the rules and approves; the agents do the repetitive work.

Listing agentrunning
- Reads the master product record
- Applies each marketplace’s title, bullet and attribute rules
- Drafts Amazon, BIG W, Bunnings and Kogan versions
- Sends drafts for approvalGraphics agentrunning
- Checks each marketplace’s image slots
- Builds main, infographic and lifestyle images
- Flags missing sizes and backgrounds
- Publishes the approved set everywhereShipping agentrunning
- Picks up new orders from every channel
- Books the courier and prints labels
- Closes manifests at cut-off
- Sends tracking back to the marketplaceFinance agentrunning
- Imports marketplace remittances
- Matches each line to its order
- Applies fee and settlement rules
- Flags short-paid and missing paymentsSocial agentrunning
- Turns products into posts
- Plans a calendar per platform
- Adapts captions and formats
- Queues posts for approvalIllustration of how the agents work. Every agent's output can require human approval before it goes live.

## Manual work compared with eComChannels AI
The AI is already trained on each marketplace’s rules, so the time goes into checking and approving rather than doing every task by hand.

| Product | Example workload | Manual / traditional tools | eComChannels AI | Time saved |
| --- | --- | --- | --- | --- |
| [AI listing optimisation](https://ecomchannels.com/products/ai-listing-optimisation/#manual-vs-ai) | 100 new products listed on 5 marketplaces in a month (500 listings) | about 167 hours, about A$5,830 | about 17 hours, about A$580 | 90% |
| [AI graphics](https://ecomchannels.com/products/ai-graphics/#manual-vs-ai) | Image sets for 100 new products, sold on 5 marketplaces | about 300 hours, about A$10,500 | about 33 hours, about A$1,170 | 89% |
| [AI auto shipping](https://ecomchannels.com/products/ai-shipping/#manual-vs-ai) | 1,000 orders shipped in a month with 2 couriers | about 67 hours, about A$2,330 | about 8.3 hours, about A$290 | 88% |
| [Order management (OMS)](https://ecomchannels.com/products/order-management/#manual-vs-ai) | 1,000 orders a month across 5 marketplaces and a web store | about 50 hours, about A$1,750 | about 8.3 hours, about A$290 | 83% |
| [Finance auto reconciliation](https://ecomchannels.com/products/finance-reconciliation/#manual-vs-ai) | 1,000 payout lines from 5 marketplaces in a month | about 25 hours, about A$880 | about 3.3 hours, about A$120 | 87% |
| [AI social media outreach](https://ecomchannels.com/products/ai-social-media-marketing/#manual-vs-ai) | 20 posts a month on 9 social platforms (180 platform versions) | about 45 hours, about A$1,580 | about 6 hours, about A$210 | 87% |
| [Branded storefronts](https://ecomchannels.com/products/storefronts/#manual-vs-ai) | Keeping 500 products current on your own web store each month | about 17 hours, about A$580 | about 0.8 hours, about A$30 | 95% |
Illustrative estimates for a typical retailer, using the task times shown and staff time at A$35 an hour including super. Your results depend on your range, channels and team. The eComChannels subscription is not included; all products are currently on a 30-day free trial.

## Savings calculator
Choose the work, set your monthly volume and see the time and money saved, in real time.

Interactive savings calculator: choose the work, set a monthly volume and staff cost, and see manual versus eComChannels AI hours and cost (https://ecomchannels.com/products/#calculator).

## See the difference: product graphics
One phone snapshot becomes a full image set made to each marketplace's rules.

Before [Image: Dim, off-centre phone photo of a water bottle on a cluttered desk] One phone snapshot
- Dark, off-centre and cluttered
- No feature callouts or size info
- Fails main-image rules on most marketplaces

After: marketplace-ready image set
[Image: Clean white-background main image of the bottle with a 24 hour cold badge] 
[Image: Infographic with callouts: 24 h cold, 12 h hot, leak-proof, BPA-free] 
[Image: Dimensions image: 27 cm tall, 7.5 cm wide, 750 ml, 380 g] 
[Image: Lifestyle image of the bottle outdoors on a rock with mountains] 
Main image, infographic, dimensions and lifestyle
- Made to each marketplace's image slots and sizes
- Feature callouts shoppers can scan in seconds
- One approval publishes to every channel

Illustrative example with a fictional product.

## See the difference: product listings
Thin supplier data becomes a listing written for each marketplace.

Before: supplier dataWater Bottle BlueSteel bottle. 750ml.

- No brand, features or size in the title
- No bullet points or search terms
- Missing required marketplace attributes

After: written to each marketplace's rules
AmazonYourBrand 750 ml Insulated Stainless Steel Water Bottle, Leak-Proof Lid, Keeps Drinks Cold 24 Hours, BPA-Free, Blue
- Double-wall vacuum keeps drinks cold 24 h, hot 12 h
- Leak-proof screw lid for bags
- 18/8 stainless steel, BPA-free115 characters, written to Amazon rules

KoganYourBrand 750ml Insulated Steel Water Bottle (Blue)
- 24 h cold / 12 h hot
- Leak-proof lid
- BPA-free51 characters, written to Kogan rules

BunningsYourBrand 750ml Blue Insulated Water Bottle
- Capacity: 750 ml
- Material: 18/8 stainless steel
- Height: 27 cm43 characters, written to Bunnings rules

Illustrative example with a fictional product. Titles follow each marketplace's style and length rules.

## Marketplaces and stores

- [Image: Amazon Australia logo] Amazon Australia
- [Image: TikTok Shop logo] TikTok Shop
- [Image: Temu (Local Seller) logo] Temu (Local Seller)
- [Image: Woolworths Everyday Market logo] Woolworths Everyday Market
- [Image: BIG W Market logo] BIG W Market
- [Image: Bunnings Marketplace logo] Bunnings Marketplace
- [Image: Kmart Marketplace logo] Kmart Marketplace
- [Image: Decathlon Australia Marketplace logo] Decathlon Australia Marketplace
- [Image: eBay Australia logo] eBay Australia
- [Image: JB Hi-Fi Marketplace logo] JB Hi-Fi Marketplace
- [Image: Country Road Group Marketplace logo] Country Road Group Marketplace
- [Image: Velocity Frequent Flyer Store logo] Velocity Frequent Flyer Store
- [Image: Etsy logo] Etsy
- [Image: Myer Marketplace logo] Myer Marketplace
- [Image: THE ICONIC Marketplace logo] THE ICONIC Marketplace
- [Image: Lasoo logo] Lasoo
- [Image: Temple & Webster logo] Temple & Webster
- [Image: Baby Bunting Marketplace logo] Baby Bunting Marketplace
- [Image: Kogan Marketplace logo] Kogan Marketplace
- [Image: Shopify logo] Shopify
- [Image: WooCommerce logo] WooCommerce

## Couriers

- [Image: Australia Post logo] Australia Post
- [Image: StarTrack logo] StarTrack
- [Image: CouriersPlease logo] CouriersPlease
- [Image: Allied Express logo] Allied Express

## Social platforms

- [Image: Facebook logo] Facebook
- [Image: Instagram logo] Instagram
- [Image: TikTok logo] TikTok
- [Image: YouTube logo] YouTube
- [Image: LinkedIn logo] LinkedIn
- [Image: Pinterest logo] Pinterest
- [Image: X logo] X
- [Image: Threads logo] Threads
- [Image: RedNote (Xiaohongshu) logo] RedNote (Xiaohongshu)

## Why retailers run every channel from one platform

- One product record. AI adapts it to every marketplace, so a correction is made once.

- One shipping workflow. Every courier, label and tracking update from one screen.

- One stock figure. Inventory is held centrally per SKU and pushed to each channel, which reduces overselling.

- One set of numbers. Payouts are matched to orders, so finance and operations agree.

Insights

## Understand what is changing in e-commerce
100 research-backed guides on marketplaces, AI listings, graphics, shipping, finance, social commerce and AI search.
E-commerce trends73% of shoppers say a good delivery experience makes them more likely to shop online
### [What Australian Online Shoppers Expect in 2026](https://ecomchannels.com/insights/australian-online-shopper-expectations-2026/)
Australian shoppers expect clear delivery dates, delivery choice, reliable tracking, easy returns and accurate stock. The 2026 evidence and how to meet it.
5 min read · 5 sources Marketplaces & multichannelMost Amazon Australia referral fees sit between 6% and 15%
### [Marketplace Fees in Australia Compared: Amazon, eBay, Etsy & More](https://ecomchannels.com/insights/australian-marketplace-fees-compared/)
Published seller fees for Amazon, eBay, Etsy, Kogan, Temu and retailer marketplaces in Australia, plus the hidden costs that decide if a channel pays.
5 min read · 8 sources AI listings & marketplace SEOSellers created 12 million+ listings with Amazon's generative AI in 2025
### [Bulk Listing at Scale: How to List Thousands of SKUs Accurately](https://ecomchannels.com/insights/bulk-listing-at-scale-marketplaces/)
How Australian sellers can bulk list and update thousands of SKUs across marketplaces without errors, using a master record, channel templates and AI drafts.
4 min read · 6 sources AI graphics & visual commerceAlmost 90% of consumers want to know if an image is AI-made
### [AI-Generated Product Photos: Risks, Rules and Disclosure](https://ecomchannels.com/insights/ai-generated-product-images-rules-risks/)
AI can create product scenes in seconds, but Australian Consumer Law and marketplace rules still apply. The risks, the disclosure rules and a safe workflow.
5 min read · 8 sources Shipping & deliveryStarTrack delivers to 12.6 million locations across Australia
### [Australia Post vs StarTrack vs CouriersPlease vs Allied Express](https://ecomchannels.com/insights/australia-post-startrack-couriersplease-allied-express-compared/)
Compare Australia Post, StarTrack, CouriersPlease and Allied Express for e-commerce: size limits, surcharges, coverage and when to use each carrier.
5 min read · 9 sources Finance & reconciliation59% of finance functions reported using AI in 2025
### [Automating E-commerce Finance with AI: What Works Now](https://ecomchannels.com/insights/automating-ecommerce-finance-with-ai/)
Where AI and automation help e-commerce finance today, from reconciliation and anomaly detection to forecasting, and how retailers can start safely.
5 min read · 7 sources

## Frequently asked questions

### What is eComChannels?
eComChannels is a multichannel commerce platform for online retailers. Its products cover AI listing optimisation, AI graphics, AI auto shipping, order management, finance auto reconciliation, AI social media outreach and branded storefronts, all working from the same product and order data.

### Which sales channels does eComChannels work with?
Amazon, TikTok Shop, Temu, Woolworths Everyday Market, BIG W Market, Bunnings Marketplace, Kmart Marketplace, eBay, Etsy, Myer Marketplace, THE ICONIC, Lasoo, Temple & Webster, Baby Bunting and Kogan, plus Shopify, WooCommerce and eComChannels storefronts. It also connects to every marketplace built on Mirakl, including Bunnings, Kmart, JB Hi-Fi, Myer, Country Road Group, Velocity, Decathlon, Baby Bunting, Freedom, Spotlight, Paramount Liquor, CampbellsPlus and Onceit, plus Mirakl marketplaces overseas. MyDeal closed in September 2025 and its sellers now trade on BIG W Market and Everyday Market.

### Which is the biggest online marketplace in Australia?
By the annual revenue of the company behind it, Amazon is the largest, followed by TikTok Shop (ByteDance), Temu (PDD Holdings), Woolworths Group (Everyday Market and BIG W Market) and Wesfarmers (Bunnings and Kmart marketplaces). The full ranking with sources is at https://ecomchannels.com/channels/.

### Do you support Mirakl marketplaces?
Yes. eComChannels connects to any marketplace built on Mirakl through the Mirakl seller API, using the shop API key the marketplace gives you. That covers 13 Mirakl marketplaces in Australia and New Zealand and more than 280 overseas. The full list is at https://ecomchannels.com/channels/#mirakl.
[More questions and answers](https://ecomchannels.com/faq/)

## See eComChannels in action
Book a live demo and our team will walk you through the products using your own channels and workflow. All products are currently available on a 30-day free trial.