All your courier accounts in one place
Connect Australia Post, StarTrack, CouriersPlease and Allied Express accounts and ship with each from the same workflow.
AI auto shipping for Australian retailers
Ship every order from one screen. eComChannels books the courier, prints the label, manifests the shipment and sends tracking back to the customer and the marketplace automatically.
Features
Automatic labels
Labels are created from the order’s address, weight and dimensions, ready to print in batches.
Manifests
Close out the day’s shipments per courier with a manifest, without re-keying consignments.
Tracking sent back automatically
As soon as a shipment is labelled, tracking numbers go back to the customer and to the marketplace the order came from.
Shipment status board
See every parcel move from labelled to manifested to tracking sent, so nothing is missed at cut-off.
Courier claims
Lodge and follow up lost or damaged parcel claims next to the shipment they belong to.
Manual work compared with AI auto shipping
Example: 1,000 orders shipped in a month with 2 couriers.
| Manual / traditional tools | eComChannels AI | |
|---|---|---|
| How | Each courier’s web portal, with tracking copied back by hand | AI auto shipping |
| Time | 4 minutes per order: about 67 hours a month | 30 seconds per order: about 8.3 hours a month |
| Effort | Re-key addresses into the courier portal, print each label, then copy tracking numbers back to every marketplace. | Labels are created from the order and printed in batches. Manifests and tracking updates are sent automatically. |
| Staff cost | about A$2,330 a month | about A$290 a month |
Saves about 58 hours and about A$2,040 of staff time a month, about 88% less time.
Illustrative estimates for a typical retailer, using the task times shown and staff time at A$35 an hour including super. Your results depend on your range, channels and team. The eComChannels subscription is not included; all products are currently on a 30-day free trial.
Work out your own savings
1. Choose the work
2. Set your volume
Manual: Each courier’s web portal, with tracking copied back by hand. eComChannels: AI auto shipping.
Manual / traditional tools67 hoursA$2,330 a month
eComChannels AI8.3 hoursA$290 a month
You save every month58 hours and A$2,04088% less time. Over a year: 700 hours and A$24,500.
Estimates use the task times in the comparison tables and the staff cost you enter. The eComChannels subscription is not included.
From order to tracking, automatically
🧾Order in
🏷️Label printed
📋Manifested
📍Tracking sent
Supported couriers
Australia Post
Labels, manifests and tracking for Australia Post parcels.
StarTrack
StarTrack consignments booked from the same shipping screen.
CouriersPlease
CouriersPlease bookings, labels, tracking and claims.
Allied Express
Allied Express jobs for bulky and heavy freight.
The research behind AI auto shipping
Why it moves the numbers
THE ICONIC reports a 3-10% decrease in conversion for every additional day added to the delivery time shown at checkout.
Australia Post, eCommerce Report 2026, 202673% of Australian shoppers say a good delivery experience makes them more likely to shop online instead of in-store.
Australia Post, eCommerce Report 2026, 2026Customers using the AusPost tracking app are up to four times less likely to raise delivery-related cases during peak, reducing support costs.
Australia Post, eCommerce Report 2026, 202632% of Australian shoppers would choose one retailer over another if it offered out-of-home collection such as Parcel Lockers.
Australia Post, eCommerce Report 2026, 2026Independent studies, linked to their sources. All research findings.
Guides on ai auto shipping
What Australian Online Shoppers Expect in 2026
Australian shoppers expect clear delivery dates, delivery choice, reliable tracking, easy returns and accurate stock. The 2026 evidence and how to meet it.
Regional Australia Online Shopping: Growth and How to Serve It
Regional and remote households spent $20.6 billion online in 2025, and outer regional areas grew fastest. What regional shoppers need and how to deliver.
Marketplace Account Health: The Metrics That Protect Your Sales
Order defect, cancellation, late shipment and tracking rates explained, with Amazon and eBay thresholds and practical ways to keep seller accounts healthy.
Questions about AI auto shipping
Which couriers does eComChannels shipping support?
Australia Post, StarTrack, CouriersPlease and Allied Express.
Is tracking sent to marketplaces automatically?
Yes. Once a shipment is labelled, its tracking number is sent back to the customer and to the marketplace or store the order came from.
Other eComChannels products
- AI listing optimisation: AI already trained on each marketplace’s listing rules writes titles, bullet points, descriptions and attributes, and your team approves them before they go live.
- AI graphics: AI already trained on every marketplace’s image rules produces product images, infographics and lifestyle shots, with one approval per image set.
- Order management (OMS): One queue for every order and one stock figure for every SKU, across all your marketplaces and stores.
- Finance auto reconciliation: Match every marketplace remittance and settlement to the orders it pays for, with fee rules, exceptions and finance reports.
- AI social media outreach: AI plans and writes posts for Facebook, Instagram, TikTok, YouTube, LinkedIn, Pinterest, X, Threads and RedNote, then publishes after approval.
- Branded storefronts: Your own fast, search-friendly web store, with products, prices and stock fed by the OMS.
See eComChannels in action
Book a live demo and our team will walk you through the products using your own channels and workflow. All products are currently available on a 30-day free trial.