Remittance import
Upload or import remittance and settlement files from each marketplace, with a saved import layout per channel.
Finance auto reconciliation for marketplaces and online retailers
Marketplaces pay in batches, net of commissions and fees. eComChannels imports each remittance, matches every line to its order, applies your fee and settlement rules and shows what is paid, short-paid or missing.
Features
Automatic order matching
Each payout line is matched to its sales order and invoice, so only the exceptions need a person.
Fee and settlement rules
Commission, fee and settlement rules per channel explain the difference between the sale and the payout.
Exceptions first
Short payments, unmatched lines and unpaid orders are flagged for follow-up.
Finance dashboard and reports
See receipts, fees and outstanding amounts by channel and period.
Invoices from orders
Invoices are generated from sales orders, so finance works from the same data as operations.
Manual work compared with Finance auto reconciliation
Example: 1,000 payout lines from 5 marketplaces in a month.
| Manual / traditional tools | eComChannels AI | |
|---|---|---|
| How | Spreadsheets matched against marketplace reports | Finance auto reconciliation |
| Time | 1.5 minutes per payout line: about 25 hours a month | 12 seconds per payout line: about 3.3 hours a month |
| Effort | Match each payout line to its order, work out commission and fees, and chase short payments line by line. | Lines are matched to orders automatically with fee rules applied. People only review the exceptions. |
| Staff cost | about A$880 a month | about A$120 a month |
Saves about 22 hours and about A$760 of staff time a month, about 87% less time.
Illustrative estimates for a typical retailer, using the task times shown and staff time at A$35 an hour including super. Your results depend on your range, channels and team. The eComChannels subscription is not included; all products are currently on a 30-day free trial.
Work out your own savings
1. Choose the work
2. Set your volume
Manual: Spreadsheets matched against marketplace reports. eComChannels: Finance auto reconciliation.
Manual / traditional tools25 hoursA$880 a month
eComChannels AI3.3 hoursA$120 a month
You save every month22 hours and A$76087% less time. Over a year: 260 hours and A$9,100.
Estimates use the task times in the comparison tables and the staff cost you enter. The eComChannels subscription is not included.
How payouts are matched
| Order | Channel | Payout status |
|---|---|---|
| Order #1042 | Amazon | Matched |
| Order #1043 | BIG W Market | Matched |
| Order #1044 | Bunnings | Short-paid |
| Order #1045 | Kogan | Matched |
| Order #1046 | eBay | Not in payout |
Reconcile payouts from
Amazon Australia
Temu (Local Seller)
Woolworths Everyday Market
BIG W Market
Bunnings Marketplace
Kmart Marketplace
Decathlon Australia Marketplace
eBay Australia
JB Hi-Fi Marketplace
Country Road Group Marketplace
Velocity Frequent Flyer Store
Etsy
Myer Marketplace
THE ICONIC Marketplace
Lasoo
Temple & Webster
Baby Bunting Marketplace
Kogan Marketplace
Shopify
The research behind Finance auto reconciliation
Why it moves the numbers
59% of accountants make several financial errors a month, and 18% make errors at least daily, with errors linked to capacity constraints.
Gartner, Survey Shows That a Third of Accountants Make Several Financial Errors Per Week due to Capacity Constraints, 202439% of finance functions using AI apply it to anomaly and error detection, and 44% to intelligent process automation.
Gartner, Survey Shows 58% of Finance Functions Using AI in 2024, 2024A generative AI assistant for budget variance insights at a global consumer goods company saved an estimated 30% of finance professionals' time.
McKinsey & Company, How finance teams are putting AI to work today, 2025Top-quartile organisations complete the monthly close in 4.8 days or less, about half the time of the bottom quartile (10+ days); the median is 6.4 days.
CFO.com / APQC, Metric of the Month: Cycle Time for Monthly Close, 2018Independent studies, linked to their sources. All research findings.
Guides on finance auto reconciliation
Marketplace Fees in Australia Compared: Amazon, eBay, Etsy & More
Published seller fees for Amazon, eBay, Etsy, Kogan, Temu and retailer marketplaces in Australia, plus the hidden costs that decide if a channel pays.
Automating E-commerce Finance with AI: What Works Now
Where AI and automation help e-commerce finance today, from reconciliation and anomaly detection to forecasting, and how retailers can start safely.
Cash-Flow Forecasting for Online Sellers: A Practical Guide
How Australian online sellers can forecast cash flow when marketplaces pay on different cycles: payout timing, peak stock buys, returns and GST.
Questions about Finance auto reconciliation
What does marketplace reconciliation mean?
Checking that every order sold on a marketplace was paid for, at the right amount after commission and fees, by matching remittance or settlement lines to orders.
Which channels can be reconciled?
Any marketplace or store whose remittance or settlement report can be imported, including Amazon, Temu, Woolworths Everyday Market, BIG W Market, Bunnings Marketplace, Kmart Marketplace, eBay, Etsy, Myer Marketplace, THE ICONIC, Lasoo, Temple & Webster, Baby Bunting and Kogan and Shopify.
Other eComChannels products
- AI listing optimisation: AI already trained on each marketplace’s listing rules writes titles, bullet points, descriptions and attributes, and your team approves them before they go live.
- AI graphics: AI already trained on every marketplace’s image rules produces product images, infographics and lifestyle shots, with one approval per image set.
- AI auto shipping: Book Australia Post, StarTrack, CouriersPlease and Allied Express from one screen, with labels, manifests and tracking sent back automatically.
- Order management (OMS): One queue for every order and one stock figure for every SKU, across all your marketplaces and stores.
- AI social media outreach: AI plans and writes posts for Facebook, Instagram, TikTok, YouTube, LinkedIn, Pinterest, X, Threads and RedNote, then publishes after approval.
- Branded storefronts: Your own fast, search-friendly web store, with products, prices and stock fed by the OMS.
See eComChannels in action
Book a live demo and our team will walk you through the products using your own channels and workflow. All products are currently available on a 30-day free trial.